DEP error when opening Multiquence

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jabela
Posts: 2
Joined: Thu May 15, 2008 9:38 am
Location: Toronto, Ontario

DEP error when opening Multiquence

Post by jabela »

Hi, I just installed Multiquence and I get a DEP error when trying to run verstion 2.54 or 2.55.

I'm on a Dell D810 running Windows XP Pro.

Here's some more info.

Server=watson.microsoft.com
UI LCID=1033
Flags=1672016
Brand=WINDOWS
TitleName=Multiquence for Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were working on might be lost.
Stage1URL=
Stage1URL=/StageOne/Generic/BEX/Multique_exe/2_55_0_0/4671ef58/unknown/0_0_0_0/00000000/00b15494/c0000005/00000008.htm
Stage2URL=
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX&P1=Multique.exe&P2=2.55.0.0&P3=4671ef58&P4=unknown&P5=0.0.0.0&P6=00000000&P7=00b15494&P8=c0000005&P9=00000008
DataFiles=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\Multique.exe.mdmp|C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\appcompat.txt
Heap=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\Multique.exe.hdmp
ErrorSubPath=Generic\BEX\Multique.exe\2.55.0.0\4671ef58\unknown\0.0.0.0\00000000\00b15494\c0000005\00000008
DirectoryDelete=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00


<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Multique.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="Multique.exe" SIZE="1572352" CHECKSUM="0x814FFBFC" BIN_FILE_VERSION="2.55.0.0" BIN_PRODUCT_VERSION="2.55.0.0" PRODUCT_VERSION="2.55" FILE_DESCRIPTION="Multiquence for Windows" COMPANY_NAME="" PRODUCT_NAME="Multiquence" FILE_VERSION="2.55" ORIGINAL_FILENAME="Multique.exe" INTERNAL_NAME="Multiquence" LEGAL_COPYRIGHT="Copyright © 2007 GoldWave Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.55.0.0" UPTO_BIN_PRODUCT_VERSION="2.55.0.0" LINK_DATE="06/15/2007 01:46:00" UPTO_LINK_DATE="06/15/2007 01:46:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="qtmlClient.dll" SIZE="307200" CHECKSUM="0xD66E784F" BIN_FILE_VERSION="7.0.4.80" BIN_PRODUCT_VERSION="7.0.4.80" PRODUCT_VERSION="QuickTime 7.0.4" FILE_DESCRIPTION="QuickTime Client DLL" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime" FILE_VERSION="7.0.4" ORIGINAL_FILENAME="QuickTimeResources" INTERNAL_NAME="QTMLClient" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2006" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.4.80" UPTO_BIN_PRODUCT_VERSION="7.0.4.80" LINK_DATE="12/08/2005 21:01:31" UPTO_LINK_DATE="12/08/2005 21:01:31" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="unstall.exe" SIZE="129536" CHECKSUM="0xEB9BCD57" BIN_FILE_VERSION="1.0.8.0" BIN_PRODUCT_VERSION="1.0.8.0" PRODUCT_VERSION="1.0.8.0" FILE_DESCRIPTION="Uninstaller Program" COMPANY_NAME="GoldWave Inc." PRODUCT_NAME="" FILE_VERSION="1.0.8.0" ORIGINAL_FILENAME="" INTERNAL_NAME="Unstall.exe" LEGAL_COPYRIGHT="Copyright © 2007 GoldWave Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.8.0" UPTO_BIN_PRODUCT_VERSION="1.0.8.0" LINK_DATE="06/19/2007 20:01:40" UPTO_LINK_DATE="06/19/2007 20:01:40" VER_LANGUAGE="English (Canada) [0x1009]" />
<MATCHING_FILE NAME="VideoFX\VFXExtra.dll" SIZE="61440" CHECKSUM="0x9AEE937C" BIN_FILE_VERSION="0.1.0.4" BIN_PRODUCT_VERSION="0.1.0.4" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="" PRODUCT_NAME="" FILE_VERSION="0.1.0.4" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.1.0.4" UPTO_BIN_PRODUCT_VERSION="0.1.0.4" LINK_DATE="06/15/2007 01:45:31" UPTO_LINK_DATE="06/15/2007 01:45:31" VER_LANGUAGE="English (Canada) [0x1009]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

GoldWave Inc.
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Posts: 3950
Joined: Wed Mar 10, 2004 6:43 pm
Location: St. John's, NL
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Re: DEP error when opening Multiquence

Post by GoldWave Inc. »

I'm not sure why that's happening on your computer. There may be a codec or DirectShow filter that is causing it. Some versions of the LAME MP3 encoder have been known to trigger it. You may have to configure Windows to disable DEP for Multiquence.

Chris

jabela
Posts: 2
Joined: Thu May 15, 2008 9:38 am
Location: Toronto, Ontario

Post by jabela »

Yes, that's was I did and it worked fine without DEP.
Thanks.

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