DEP error when opening Multiquence
Posted: Thu May 15, 2008 10:45 am
Hi, I just installed Multiquence and I get a DEP error when trying to run verstion 2.54 or 2.55.
I'm on a Dell D810 running Windows XP Pro.
Here's some more info.
Server=watson.microsoft.com
UI LCID=1033
Flags=1672016
Brand=WINDOWS
TitleName=Multiquence for Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were working on might be lost.
Stage1URL=
Stage1URL=/StageOne/Generic/BEX/Multique_exe/2_55_0_0/4671ef58/unknown/0_0_0_0/00000000/00b15494/c0000005/00000008.htm
Stage2URL=
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX&P1=Multique.exe&P2=2.55.0.0&P3=4671ef58&P4=unknown&P5=0.0.0.0&P6=00000000&P7=00b15494&P8=c0000005&P9=00000008
DataFiles=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\Multique.exe.mdmp|C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\appcompat.txt
Heap=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\Multique.exe.hdmp
ErrorSubPath=Generic\BEX\Multique.exe\2.55.0.0\4671ef58\unknown\0.0.0.0\00000000\00b15494\c0000005\00000008
DirectoryDelete=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Multique.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="Multique.exe" SIZE="1572352" CHECKSUM="0x814FFBFC" BIN_FILE_VERSION="2.55.0.0" BIN_PRODUCT_VERSION="2.55.0.0" PRODUCT_VERSION="2.55" FILE_DESCRIPTION="Multiquence for Windows" COMPANY_NAME="" PRODUCT_NAME="Multiquence" FILE_VERSION="2.55" ORIGINAL_FILENAME="Multique.exe" INTERNAL_NAME="Multiquence" LEGAL_COPYRIGHT="Copyright © 2007 GoldWave Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.55.0.0" UPTO_BIN_PRODUCT_VERSION="2.55.0.0" LINK_DATE="06/15/2007 01:46:00" UPTO_LINK_DATE="06/15/2007 01:46:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="qtmlClient.dll" SIZE="307200" CHECKSUM="0xD66E784F" BIN_FILE_VERSION="7.0.4.80" BIN_PRODUCT_VERSION="7.0.4.80" PRODUCT_VERSION="QuickTime 7.0.4" FILE_DESCRIPTION="QuickTime Client DLL" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime" FILE_VERSION="7.0.4" ORIGINAL_FILENAME="QuickTimeResources" INTERNAL_NAME="QTMLClient" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2006" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.4.80" UPTO_BIN_PRODUCT_VERSION="7.0.4.80" LINK_DATE="12/08/2005 21:01:31" UPTO_LINK_DATE="12/08/2005 21:01:31" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="unstall.exe" SIZE="129536" CHECKSUM="0xEB9BCD57" BIN_FILE_VERSION="1.0.8.0" BIN_PRODUCT_VERSION="1.0.8.0" PRODUCT_VERSION="1.0.8.0" FILE_DESCRIPTION="Uninstaller Program" COMPANY_NAME="GoldWave Inc." PRODUCT_NAME="" FILE_VERSION="1.0.8.0" ORIGINAL_FILENAME="" INTERNAL_NAME="Unstall.exe" LEGAL_COPYRIGHT="Copyright © 2007 GoldWave Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.8.0" UPTO_BIN_PRODUCT_VERSION="1.0.8.0" LINK_DATE="06/19/2007 20:01:40" UPTO_LINK_DATE="06/19/2007 20:01:40" VER_LANGUAGE="English (Canada) [0x1009]" />
<MATCHING_FILE NAME="VideoFX\VFXExtra.dll" SIZE="61440" CHECKSUM="0x9AEE937C" BIN_FILE_VERSION="0.1.0.4" BIN_PRODUCT_VERSION="0.1.0.4" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="" PRODUCT_NAME="" FILE_VERSION="0.1.0.4" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.1.0.4" UPTO_BIN_PRODUCT_VERSION="0.1.0.4" LINK_DATE="06/15/2007 01:45:31" UPTO_LINK_DATE="06/15/2007 01:45:31" VER_LANGUAGE="English (Canada) [0x1009]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
I'm on a Dell D810 running Windows XP Pro.
Here's some more info.
Server=watson.microsoft.com
UI LCID=1033
Flags=1672016
Brand=WINDOWS
TitleName=Multiquence for Windows
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were working on might be lost.
Stage1URL=
Stage1URL=/StageOne/Generic/BEX/Multique_exe/2_55_0_0/4671ef58/unknown/0_0_0_0/00000000/00b15494/c0000005/00000008.htm
Stage2URL=
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX&P1=Multique.exe&P2=2.55.0.0&P3=4671ef58&P4=unknown&P5=0.0.0.0&P6=00000000&P7=00b15494&P8=c0000005&P9=00000008
DataFiles=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\Multique.exe.mdmp|C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\appcompat.txt
Heap=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00\Multique.exe.hdmp
ErrorSubPath=Generic\BEX\Multique.exe\2.55.0.0\4671ef58\unknown\0.0.0.0\00000000\00b15494\c0000005\00000008
DirectoryDelete=C:\DOCUME~1\jabela\LOCALS~1\Temp\WER4181.dir00
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Multique.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="Multique.exe" SIZE="1572352" CHECKSUM="0x814FFBFC" BIN_FILE_VERSION="2.55.0.0" BIN_PRODUCT_VERSION="2.55.0.0" PRODUCT_VERSION="2.55" FILE_DESCRIPTION="Multiquence for Windows" COMPANY_NAME="" PRODUCT_NAME="Multiquence" FILE_VERSION="2.55" ORIGINAL_FILENAME="Multique.exe" INTERNAL_NAME="Multiquence" LEGAL_COPYRIGHT="Copyright © 2007 GoldWave Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.55.0.0" UPTO_BIN_PRODUCT_VERSION="2.55.0.0" LINK_DATE="06/15/2007 01:46:00" UPTO_LINK_DATE="06/15/2007 01:46:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="qtmlClient.dll" SIZE="307200" CHECKSUM="0xD66E784F" BIN_FILE_VERSION="7.0.4.80" BIN_PRODUCT_VERSION="7.0.4.80" PRODUCT_VERSION="QuickTime 7.0.4" FILE_DESCRIPTION="QuickTime Client DLL" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="QuickTime" FILE_VERSION="7.0.4" ORIGINAL_FILENAME="QuickTimeResources" INTERNAL_NAME="QTMLClient" LEGAL_COPYRIGHT="Copyright Apple Computer, Inc. 1989-2006" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.4.80" UPTO_BIN_PRODUCT_VERSION="7.0.4.80" LINK_DATE="12/08/2005 21:01:31" UPTO_LINK_DATE="12/08/2005 21:01:31" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="unstall.exe" SIZE="129536" CHECKSUM="0xEB9BCD57" BIN_FILE_VERSION="1.0.8.0" BIN_PRODUCT_VERSION="1.0.8.0" PRODUCT_VERSION="1.0.8.0" FILE_DESCRIPTION="Uninstaller Program" COMPANY_NAME="GoldWave Inc." PRODUCT_NAME="" FILE_VERSION="1.0.8.0" ORIGINAL_FILENAME="" INTERNAL_NAME="Unstall.exe" LEGAL_COPYRIGHT="Copyright © 2007 GoldWave Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.8.0" UPTO_BIN_PRODUCT_VERSION="1.0.8.0" LINK_DATE="06/19/2007 20:01:40" UPTO_LINK_DATE="06/19/2007 20:01:40" VER_LANGUAGE="English (Canada) [0x1009]" />
<MATCHING_FILE NAME="VideoFX\VFXExtra.dll" SIZE="61440" CHECKSUM="0x9AEE937C" BIN_FILE_VERSION="0.1.0.4" BIN_PRODUCT_VERSION="0.1.0.4" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="" PRODUCT_NAME="" FILE_VERSION="0.1.0.4" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.1.0.4" UPTO_BIN_PRODUCT_VERSION="0.1.0.4" LINK_DATE="06/15/2007 01:45:31" UPTO_LINK_DATE="06/15/2007 01:45:31" VER_LANGUAGE="English (Canada) [0x1009]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>