Incorrect User ID or License

GoldWave general discussions and community help
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cmhaynes
Posts: 3
Joined: Mon Aug 23, 2021 7:56 pm

Incorrect User ID or License

Post by cmhaynes »

Paid for a life time license. Got the license code. Registered on the form. I can not register my Goldware version 6.55 I get Incorrect user id or license. Uninstalled, downloaded new version 6.55 of Goldwave. No luck Contacted Chris(?) and customer support no reply. Can I get some assistance with this issue??
DougDbug
Posts: 2172
Joined: Wed Feb 16, 2005 3:33 pm
Location: Silicon Valley

Re: Incorrect User ID or License

Post by DougDbug »

Just a warning that Chris doesn't seem to visit the forum everyday so you may have to wait a bit.

When I contacted support several years ago he was very helpful...
cmhaynes
Posts: 3
Joined: Mon Aug 23, 2021 7:56 pm

Re: Incorrect User ID or License

Post by cmhaynes »

thanks I figured as much
cmhaynes
Posts: 3
Joined: Mon Aug 23, 2021 7:56 pm

Re: Incorrect User ID or License

Post by cmhaynes »

it appears I was sent a VideoMeld license and not a GoldWave license. I have asked Chris to send me a GoldWave license. Hopefully soon, I have a backlog of recording to do
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